Bristol Kit Car Club and Forum - BKCC

Kit Car Tech Talk And Build Stories => Bristol Kit Car Club Tech Talk - Click Here => Topic started by: Hairy Santa on 10, June, 2015, 02:37:25 PM

Title: Wow - this what you call service
Post by: Hairy Santa on 10, June, 2015, 02:37:25 PM
I had a problem with a part on my front suspension on my Daytona Cobra Coupe

I contacted Factory Five Racing in the States who promptly sent me the part totally free of charge, not even the postage

The car was built in 2008 using one of their kits, and the problem I had was no fault of theirs whatever

That is SERVICE, well impressed

I can just imagine one of our kit makers doing the same   - they might do this :P :P :P :P :P :P :P

so if you want to buy a kit go - Factory Five     
Title: Re: Wow - this what you call service
Post by: fullpint on 10, June, 2015, 05:04:28 PM
 8) Service like that can only bring in more business  :)
Title: Re: Wow - this what you call service
Post by: Moleman on 10, June, 2015, 06:46:44 PM
I don't believe you mate. Lend me the car for a year & I will see if their after service is true.  8)
Title: Re: Wow - this what you call service
Post by: Daley Down Under on 10, June, 2015, 09:44:25 PM
Spot on  :)
Title: Re: Wow - this what you call service
Post by: 'The Gaffer' on 10, June, 2015, 10:01:18 PM
Wow, at last a company that still excels in customer service 8)